Support

Hi, having a problem with your purchase or download? Are you having trouble opening an ebook? Use the checklist below to try to resolve your problem. If you are still experiencing trouble, please send me an email at:

info@resellerproducts.com

I'll do my best to help you within 24 hours. Please include all the details to speed your resolution.

Frequently Asked Questions

Q: Can I pay by check?
A: We currently accept all major credit cards via Clickbank and PayPal.

Q: Do these products work on a Mac?
A: Adobe Acrobat PDF files will work on either Windows or Macs. EXE files will only work on Windows systems.

Q: I can't open the file I downloaded.
A: If you downloaded a ZIP file, you need to use WINZIP to open the compressed file. You can download this utility at www.winzip.com.

Q: How do I open PDF files?
A: Adobe Acrobat PDF files require you to download and install the Adobe Acrobat Reader available at www.adobe.com.

Free Ebook Utilities

Some EXE files do not open properly on newer Windows XP systems.

Users experiencing problems opening EXE files are usually due to changes in how security is handled in these newer operating systems.

Download these two files for a quick fix and details:

Fix My Ebooks
Ebook Fix

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