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Hi, having a problem
with your purchase or download? Are you having trouble opening an
ebook? Use the checklist below to try to resolve your problem. If
you are still experiencing trouble, please send me an email at:
info@resellerproducts.com
I'll do my best to help you within 24 hours. Please include all
the details to speed your resolution.
Frequently Asked Questions
Q: Can I pay by check?
A: We currently accept all major credit cards via Clickbank and PayPal.
Q: Do these products work on a Mac?
A: Adobe Acrobat PDF files will work on either Windows or Macs. EXE files
will only work on Windows systems.
Q: I can't open the file I downloaded.
A: If you downloaded a ZIP file, you need to use WINZIP to open the
compressed file. You can download this utility at www.winzip.com.
Q: How do I open PDF files?
A: Adobe Acrobat PDF files require you to download and install the Adobe
Acrobat Reader available at www.adobe.com.
Q: When I try to open my software, it says there are missing .OCX
files.
A: Many of these products were developed to work fine on Windows XP
and below. If you are running Windows Vista or Windows 7, you may need to
download some missing .OCX files and then run REGSVR at the command
prompt. Then things should work fine. You can download these files and
read information about how to install them here.
Free Ebook Utilities
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Some EXE files do not open properly on newer
Windows XP systems.
Users experiencing problems opening EXE files are usually due to
changes in how security is handled in these newer operating systems.
Download these two files for a quick fix and details:
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